Tcs verbal question answer sample set 1

Set 1 :  Using the following phrases, write an email with minimum of 70 words to the customer Mr. Gill Roy  explain.unable to deliver product on time , issues , benefits , 7 days , late time , extra money , reasons.   By - Akash Dear Mr. Roy,  This is to inform you about the technical issues raised in our Payment Processing System due to which we were unable to deliver your product on time. To explain the reasons behind launching a new product and its benefits our company has organized a workshop of 7 days that will not cost you any extra money . Sincere apologies for the late time occured . We promise it will not recur in future.  Regards,  XYZ   By - Adarsh Dear Mr.Gill  We would like to inform you that due to some technical reasons we will be unable to deliver the product on time.our project unexpectedly carves for extra money.So considering the issues we will be 7 days late in delivering the product.Due to this late time we will offer you some benefits as apology like added features on graphics and additional technical interface will also be given for your easy access.  Regards,  Adarsh Singh   By - Selvakumar Dear Mr. Gill  Greetings to you!!!  We had undertaken your company project of milling in lathe. There is some major issues on power supply. So we can't able to complete your project within elapsed time. It will deliver on late time. It may take 7 more days. We had removed your extra benefits for your projects due to shortage of power and increase in cost on raw materials. So you are need to pay extra money to complete your project. Sorry for delay  Yours Sincerly  (Selvakumar M)  Senior Manager   By - Ashutosh Dear Mr. Gill,  Regarding the products demanded by you on last saturday, we want to inform you that due to some technical issues, we are unable to deliver product on time. We deeply regret the inconvenience caused to you due to late delivery of product. We promise to deliver the same within 7 days. We are not charging any extra money and we are happy to tell you that we are giving you benefits of exchange of products if you want so. No reasons shall be asked.  Regards,  Ashutosh Triathi   By - Gayathri Dear Mr. Gill Roy,  Greetings!  You have ordered for 100 computers for the new branch of your company but due to lack of key resourced we are unable to deliver the product on time. It is a big issue but apologise us for the delay. There are many benefits on using this computer we have installed new soft ware  required for the operation in the company. There will be a delay of 7 days due to this late time we do not need extra money and these are the reasons for the delay. Hope you are doing well.  thanks & regards,  Albert.   By - Vinu Dear Mr.Gill Roy We are from the Soft Product Center and you have given product Domain to develop a product. The Product which you were given we can't able to finish it on time. Because lot of power outage problem and we have staff problem, due to that issue we can't complete. But if you give another extra 7 days we can give efficient product then you expected. And But one thing is that you need to pay extra money. Thank you Yours Sincerely VINOTHINI R Thanks to all user's for their response.

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