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Thursday, 10 October 2013

Tcs verbal question answer sample set 2





Set 2 :
 Using the following phrases, write an email with minimum of 70 words to the customer Mr. Gill Roy  explain.Explain delay to the project. Payment processing system - Schedule - 10th May (Friday) -  Unexpected power outage - 3 days - Overall delay - 7 days - includes recovery of lost work - will not recur.








  By - Manasa

Dear Gill
we're very sorry to inform you that our project 'Payment Processing System' was scheduled on 10th May (Friday) but due to unexpected power outage of 3 days we've been delayed. Overall delay will be 7 days which includes the duration required for the recovery of lost work for which we don't even have back-up. We're extremely sorry for the delay and inconvenience caused and assure you that this will not recur in the future.
Thanks and Regards
Manasa V



  By - Thirupati

Hi Mr.Gill Roy,

please accept my apologies because our project was delayed and i have not submitted on the due date because there is an error on the Payment processing system and we had made the wrong schedule we expected to deliver on 10th May but due to the unexpected power potage for the 3 days and its delayed overall for 7 days which also includes the recovery of lost work we will not recur this one again.
Thanking You,

regards
xyz



  By - Adarsh

Dear Mr.Gill 

I would like to inform you that the project "Payment Processing System" has been delayed due to an unexpected power outage.Thus there has been an overall delay of 7 days in the schedule.Though we are working our best to bring this delay to maximum of 3 days,thus delivering the project on 10th May (Friday). We will clear all the clogging in system happened during the power outage.This includes recovery of lost work also.So please co-operate to give us some more time.We promise such a problem will not recur. 


Regards, 
Adarsh Singh





Thanks to all user's for their response.


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11 comments:

  1. Dear Mr.Gill,
    This is to inform you that, due to some of our technical issues, we will be unable to deliver your product on time. As a result of these reasons, there may be a delay of 7 days. To compensate this, you will get some added benifits on your product like extra graphics,features without any charges of extra money. We apologize for this late time delivery.But, we assure you that,this will not recur again.Looking forward for your reply.
    Regards.
    Team Leader.

    ReplyDelete
  2. Dear Mr.Gill,
    This is to inform you that your project "Payment processing system" which was scheduled to be delivered on 10th May(Friday) may get delayed due to some Unexpected power outage for 3 days. There may be an Overall delay of about 7 days, which includes recovery of lost work. We sincerely apologize for this postponement and assure you that, this will not recur again. Hope you would understand. Looking forward for your reply.
    With Regards,
    Team Leader.

    ReplyDelete
  3. Hello Collegues,
    This mail is to inform you that since many delayed in submitting the weekly time sheet,the management became strict in that part.From next week onwards time cheet can be accessed online.Failure to submit will lead to loss of pay.You need to submit it every week and do not default expect any remainder.Your time sheet is used to bill client.Because of this,the actual working hours has been extended and will be in practice by friday.The failure to adhere this will lead the company to take strict actions against you.For your sake,time sheet filling application will be available from tomorrow.
    Regards.

    ReplyDelete

  4. Dear Mr. Gill Roy

    This is to bring into your notice that the project Payment processing system which was schedule on 10th May (Friday) has been delayed.

    The delay has been caused due to unexpected power outage for 3 days. The time required to cope-up overall delay will be 7 days which includes recovery of lost work.

    Inconvenience caused to you is deeply regretted and the same will not recur again.

    With Regards
    Mr. Peter

    ReplyDelete
  5. Dear Mr. Gill,
    I apologize you that there occured a delay to the project because of the Payment processing systm. Eventhough the schedule has been extended till 10th May (Friday), there was an unexpected power outage for the past 3 days. By this the overall delay is about 7 days and this includes the recovery of the lost work because of power outage and I'm in need of an additional time to work on the project. Hence I kindly request you that, this issue will not recur and any instant from now. Forgive my mistake.

    Thanks and Regards,
    R.Sanila

    ReplyDelete
  6. Respected Mr.Gill Roy,
    We are so sorry to inform you that there will be delay in project submission schedule,due to unexpected power outage for last 7 days in our payment processing system depatment.Due to the overall delay your project will be submitted to you whitin 3 days, this includes the recovery of lost work.we assure you that there will not recur any changes in the latest submission date prevailed by us.

    Thank You.

    Regards,
    xxx

    ReplyDelete
  7. Dear Mr. Gill Roy,

    I am the project leader of a team. Note that the payment processing system remain same as earlier we discuss, but there is a slight change in the schedule. The project will get complete and handover to you till 10th May (Friday). Reasons for the late is an unexpected power outage in the office premises of 3 days, and including an holidays overall delay for project is of 7 days. We will trying to includes recovery of lost work.

    I am really sorry it will not occur next time in the future. I hope you appreciate our work.

    Regards,
    ABC.

    ReplyDelete
  8. Dear Mr.Gill Roy,

    This is in regards with the payment processing system. We regret the delay incurred due to the power outage which sustained for 3 days. Request you to extend the deadline from 10th May(friday) to 17th May(Friday) in order to compensate the recovery of lost work. We assure that it will not recur in the future.

    Regards,
    Paridhi.S.K

    ReplyDelete
  9. Dear Mr. Gill Roy.
    The project "Payment Processing System" was scheduled to deliver on 10th May(Friday). However ,due to an unexpected power outage in the offshore for last 3 days , work did not progress as expected. Also, we lost a few of our work as a backup system was not online. Hence we are expecting an overall delay includes recovery of lost work in the delivery of the project maximum of 7 days.We assure that this will not recur in the future.
    Warm Regards.

    ReplyDelete
  10. Dear Mr.Gill Roy
    the project biometric system which was ordered by you is going to be completed within 3 days. your payment processing system should be through online. as the scheduled date for delivery is 10th may (friday), due to unexpected power outage in our industry the delivery will be late. the overall delay for delivery will be for 7 days. within these 7 days your project will be completed by including recovery of lost work. appolgies for the delay. This will not recur again.
    Regards
    Sowmya

    ReplyDelete

  11. This is to inform you about the technical issues raised in our Payment Processing System due to which we were unable to deliver your product on time. To explain the reasons behind launching a new product and its benefits our company has organized a workshop of 7 days that will not cost you any extra money . Sincere apologies for the late time occured . We promise it will not recur in future.

    ReplyDelete

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